Last updated: 31 October 2026
Bikeworks Motorcycles (operated by Levina Investments Pty Ltd) respects your privacy. This statement explains what personal information we collect through our website and in store, why we collect it, and how we handle it.
When you send an enquiry, request a demo ride or ask us to order a bike, we collect your first and last name, mobile number, email address and the details you give us, such as the bike you are interested in, your preferred demo date and time, colour or specification notes, and any message.
If you tell us about a trade-in, we collect its make, model, year and kilometres.
Our website records basic technical information needed to run it securely, such as your IP address and browser type. We do not use advertising trackers. We use basic visitor statistics to understand how the site is used.
We use your information to respond to your enquiry, arrange and confirm demo rides, process bike orders, assess trade-ins, and keep a record of our dealings with you.
We may contact you by phone, SMS or email about your request. You don't need an account or to confirm your email for us to receive and act on your request. We may invite you to confirm your email address; this is optional and simply tells us the address is yours.
We will only send you marketing (news, demo days and offers) if you tick the box on our form. For subscriptions made through our website, marketing starts only after you have also confirmed your email address. Confirming your email does not by itself subscribe you to marketing. You can withdraw your marketing consent at any time using the unsubscribe link in any marketing email, or by contacting us by phone, email or in store.
If you tell us you're interested in finance or insurance, our team will talk you through the options. We will only share your name, contact details and the bike you are interested in with a finance or insurance provider after you agree. That provider handles any application under its own privacy policy and provides any advice. Bikeworks does not provide credit or insurance advice.
We share information only as needed to deliver what you asked for: with the finance or insurance provider you choose, with manufacturers and distributors when ordering your bike or handling warranty, and with service providers that host our website and send our emails. We do not sell your personal information.
Some of our service providers may store data outside Australia. The records you send through this website are stored in Sydney, Australia. Our website delivery and email services may process data in other countries.
We store your information on secure systems with restricted staff access. We keep it for as long as needed for the purposes above and to meet legal obligations, then delete or de-identify it.
You can ask to see or correct the personal information we hold about you, or ask us to delete it where we are not required to keep it. Contact us using the details below.
Email admin@bikeworks.com.au, call (03) 6228 6626, or visit us at 2 Florence Street, Moonah TAS 7009.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.