At Bikeworks, we are committed to protecting your privacy and handling your personal information with care. This statement outlines how we collect, use, and protect your data when you visit our website.
1. Information We Collect
We collect information required to process your orders and improve your shopping experience:
- Personal Data: Your name, email, phone number, and shipping or billing address.
- Payment Details: Transaction information. We do not store full credit card numbers.
- Technical Data: IP address, browser type, and cookies used to optimise website performance.
2. How We Use Your Information
We use your information strictly to provide our services, including:
- Fulfilling and delivering your orders.
- Managing your account and booking workshop repairs.
- Sending order updates, tracking information, or marketing newsletters (if you opted in).
- Complying with legal obligations.
3. Data Sharing and Security
- Third Parties: We never sell your data. We only share information with trusted partners necessary to run our store, such as delivery couriers, payment processors, or data analytics tools.
- Security: We use industry-standard encryption and organisational protocols to safeguard your personal details from unauthorised access.
4. Your Rights
You have the right to access, update, or request the deletion of any personal information we hold about you.
Contact Us
If you have any questions or want to make a data request, please get in touch with our team at admin@bikeworks.com.au.